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HR email templates

Benefits, leave, and time off email templates

Open enrollment, leave requests, PTO decisions, and returning from leave. 11 free templates, each with two versions, subject lines, compliance notes, and a branded PDF.

Benefits and leave emails touch people at important moments: choosing health coverage for their family, taking leave for a new baby or a serious illness, or grieving a loss. Accuracy matters, and so does tone.

Some of these messages also sit next to legal requirements. FMLA leave, for example, has formal eligibility and designation notices with five-business-day deadlines, which our FMLA guide for employers explains. These templates are the human cover note that goes with those notices, not a replacement for them. For plan design and enrollment, see our employee benefits guide and PTO policy guide.

11 benefits, leave, and time off templates

Open enrollment announcement

Kick off benefits open enrollment with dates, what's changing, costs, and how to enroll.

2 versions · 5 subject lines · PDF

Open enrollment reminder

A short final reminder before the open enrollment window closes.

2 versions · 5 subject lines · PDF

New hire benefits enrollment

Tell a new employee when their benefits start, how long they have to enroll, and where to get help.

2 versions · 5 subject lines · PDF

Leave request acknowledgment

Acknowledge a request for medical or family leave and explain the next steps and notices.

2 versions · 5 subject lines · PDF

Leave approval

Confirm approved leave with dates, pay, benefits, and how to stay in touch while away.

2 versions · 5 subject lines · PDF

Return from leave

Welcome an employee back from extended leave with a plan for the first days and any support they need.

2 versions · 5 subject lines · PDF

PTO request approval

Approve a time-off request clearly and remind the employee of coverage and handoff.

2 versions · 5 subject lines · PDF

PTO request denial

Decline a time-off request with a clear reason and an alternative, without damaging trust.

2 versions · 5 subject lines · PDF

Condolence and bereavement leave

Offer sympathy to a grieving employee and explain bereavement leave without making them ask.

2 versions · 5 subject lines · PDF

Flexible work request response

Respond to a request for remote work, a compressed schedule, or reduced hours, with a decision and a trial plan.

2 versions · 5 subject lines · PDF

Jury duty leave response

Confirm time off for jury duty, explain pay, and ask for the summons and attendance record.

2 versions · 5 subject lines · PDF

Before you send any benefits, leave, and time off email

These checks apply to every template in this category. They take a minute and prevent the mistakes we see most often.

  • Dates, deadlines, and costs match the plan documents and carrier materials.
  • Medical details stay between the employee and HR, not the manager or team.
  • Required notices, such as FMLA forms or the Summary of Benefits and Coverage, are attached or scheduled.
  • The employee knows exactly who to call, with a phone number.
  • State leave programs and paid sick leave rules were checked for the employee's work location.

A to Z: benefits, leave, and time off

Condolence and bereavement leave Flexible work request response Jury duty leave response Leave approval Leave request acknowledgment New hire benefits enrollment Open enrollment announcement Open enrollment reminder PTO request approval PTO request denial Return from leave

Benefits, leave, and time off email FAQ

When does the FMLA clock start for HR?
Once you know an employee's leave may qualify, you generally have five business days to give the eligibility and rights and responsibilities notice. That is why a fast acknowledgment email matters.
Can managers handle leave requests on their own?
Managers can approve routine vacation, but anything that may involve medical or family leave should go to HR. Managers should not ask for medical details or decide whether leave is protected.
How should we reach employees who don't read email about benefits?
Use several channels. Pair the email with text messages, posters in break rooms, and reminders from managers in team meetings, especially during open enrollment.

Templates for your industry

HealthcareRetailHospitality and restaurants

Other template categories

Recruiting and hiringOnboardingCompany announcementsPay and compensationPerformance and developmentEmployee relationsOffboarding

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